מדיניות החנות
Customer Care
We specialize in personalized design and engraving on unique, high-quality knives.
Our service emphasizes personal attention, listening to the customer's needs, and paying attention to detail — to ensure that you receive an accurate, high-quality, one-of-a-kind product.
You can contact us with any questions or requests via:
📞 Phone
💬 WhatsApp
✉️ Email
📝 Contact form on the website
A response will be received within 3 business days.
In the case of products with personal engraving, returns or exchanges will not be possible.
Regular products (without engraving) can be exchanged within a week of receiving them, as long as they are clean and unused.
Privacy & Safety
Your privacy is our top priority.
When placing an order, we only collect the information necessary to complete the transaction:
Full name
Phone number
Payment details are not stored with us. We only store your name and phone number, for the purpose of contacting you again if necessary (such as order updates or customer service).
The business operates in accordance with strict information security standards, and all personal information is stored securely and is not transferred to any third party.
Wholesale Inquiries
We are open to collaborations with retailers, stores and businesses interested in purchasing custom-designed knives in large quantities.
Minimum order for wholesale sale: 15 knives.
You can contact us for wholesale inquiries through the same contact channels:
📞 Phone | 💬 WhatsApp | ✉️ Email | 📝 Form on the website.
We will be happy to examine your needs together and offer a personalized offer for your business.
Payment Methods
• Credit / Debit Cards
• PAYPAL